Below is a list of my peer-reviewed journal articles, peer-reviewed book chapters, and peer-reviewed conference proceedings.

Peer-Reviewed Journal Articles

  • Mojdeh, S., Head, M., El Shamy, N. (2018), “Knowledge Sharing in Social Networking Sites: How Context Impacts Individuals’ Social and Intrinsic Motivation to Contribute in Online Communities”, AIS Transactions on Human-Computer Interaction, 10(2), 82-104. pdf Download article
  • Cyr, D., Head, M., Stibe, A., Lim, E. (2018), “Using the Elaboration Likelihood Model to Examine Online Persuasion through Website Design”, Information & Management (I&M), 55(7). 807-821. pdf Download article
  • Comacho, S., Hassanein, K., Head, M. (2018), “Cyberbullying impacts on victims' satisfaction with information and communication technologies: the role of Perceived Cyberbullying Severity”, Information & Management (I&M), 55(4), 494-507. pdf Download article
  • Sepehr, S., Head, M. (2018), “Understanding the Role of Competition in Video Gameplay Satisfaction”, Information & Management (I&M), 55(4), 407-421. pdf Download article
  • Breward, M., Hassanein, K. and Head, M. (2017), “Understanding Consumers’ Attitudes Toward Controversial Information Technologies: A Contextualization Approach”, Information Systems Research (ISR), 28(4), 760-774. pdf Download article
  • Wagner, N., Hassanein, K., Head, M. (2014). “The Impact of Age on Website Usability”, Computers in Human Behavior, 37, 270-282. pdf Download article
  • Cyr, D., Head, M. (2013). “The Impact of Task Framing and Viewing Time on User Website Perceptions and Viewing Behavior”, International Journal of Human-Computer Studies (IJHCS), 71(12), 1089–1102. pdf Download article
  • Cyr, D., Head, M. (2013). “Website Design in an International Context: The Role of Gender in Masculine versus Feminine Oriented Countries”, Computers in Human Behavior, 29(4), 1358–1367. pdf Download article
  • Head, M., Ziolkowski, N. (2012). “Understanding Student Attitudes of Mobile Phone Features: Rethinking Adoption Through Conjoint, Cluster and SEM Analyses”, Computers in Human Behavior, 28(6), 2331-2339. pdf Download article
  • Coursaris, C., Hassanein, K., Head, M., Bontis, N. (2012). “The Impact of Distractions on the Usability and Intention to use Mobile Devices for Wireless Data Services”, Computers in Human Behavior, 28(4), 1439-1449. pdf Download article
  • McLaren, T., Head, M., Yuan, Y., Chan, Y. (2011). “A Multi-level Model for Measuring Fit Between a Firm’s Competitive Strategies and Information Systems Capabilities”, MIS Quarterly, December, 35(4), 909-929. pdf Download article
  • Ganguly, B., Dash, S., Cyr, D., Head, M. (2010). “The Effects of Website design on Purchase Intention in Online Shopping: The Mediating role of Trust and the Moderating role of Culture”, International Journal of Electronic Business, 8(4/5), 302-330. pdf Download article
  • Wagner, N., Hassanein, K., Head, M. (2010). “Computer Use by Older Adults: A Multidisciplinary Review”, Computers in Human Behavior, 26(5), 870-882. pdf Download article
  • Cyr, D., Head, M., Larios, H. (2010). "Colour Appeal in Website Design within and across Cultures: A Multi-Method Evaluation", International Journal of Human-Computer Studies (IJHCS) 68(1-2), 1-21 (2013 Most Cited Paper Award for International Journal of Human-Computer Studies for all journal articles published between the years 2010-2012). pdf Download article
  • Cyr, D., Head, M., Ivanov, A. (2009). "Perceived Interactivity Leading to E-Loyalty: Development of a Model for Cognitive-Affective User Responses", International Journal of Human-Computer Studies (IJHCS), 67(10), 850-869. pdf Download article
  • Cyr, D., Head, M., Larios, H., Pan, B. (2009). "Exploring Human Images in Website Design: A Multi-Method Approach", MIS Quarterly, 33(3), September, 539-566 (MIS Quarterly Best Paper of 2009 Award & Best Information Systems Publication of 2009 Award). pdf Download article
  • Hassanein, K., Head, M., Chunhua, J. (2009). "A Cross-Cultural Comparison of the Impact of Social Presence on Website Trust, Usefulness and Enjoyment", International Journal of Electronic Business, 7(6), 625-641. pdf Download article
  • Coursaris, C., Hassanein, K., Head, M. (2008). “Mobile Technology and the Value Chain: Participants, Activities, and Value Creation”, International Journal of Business Science & Applied Management, 3(3), 14-30. pdf Download article
  • Wagner, N., Hassanein, K., Head, M. (2008). “Who is responsible for E-Learning Success in Higher Education? A Stakeholders' Analysis”, Educational Technology & Society, 11(3), 26-36. pdf Download article
  • Hassanein, K., Head, M. (2007). “Manipulating Social Presence through the Web Interface and its Impact on Attitude towards Online Shopping”, International Journal of Human-Computer Studies (IJHCS), 65(8), 689-708. Download article
  • Wang, F., Head, M. (2007). “How can the Web Help Build Customer Relationships? An Empirical Study on E-Tailing”, Information & Management, 44(2), 115-129. Download article
  • Cyr, D., Hassanein, K., Head, M., Ivanov, A. (2007). “The Role of Social Presence in Establishing Loyalty in e-Service Environments”. Interacting with Computers, 19(1), 43-56 (2010 Most Cited Paper Award for Interacting with Computers for all journal articles published between the years 2007-2009). Download article
  • Cyr, D., Head, M., Ivanov, A. (2006). “Design Aesthetics Leading to m-Loyalty in Mobile Commerce”, Information & Management, 43(8), 950-963. Download article
  • Hassanein, K., Head, M. (2005/6). “The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Different Products”. International Journal of Electronic Commerce (IJEC), 10(2), Winter, 31-55. Download article
  • Wang, F., Head, M. (2005). “Consumer Relationship Marketing on the Internet: An Overview and Clarification of Concepts”, Innovative Marketing, 2005(1), 55-68. Download article
  • McLaren, T., Head, M., Yuan, Y. (2004). “Supply Chain Management Information Systems Capabilities: An Exploratory Study of Electronics Manufacturers”, Information Systems and eBusiness Management, 2(2), 207-222. Download article
  • McLaren, T., Head, M., Yuan, Y. (2004). “Using Competitive Strategy Patterns to Determine Ideal Supply Chain Management Information Systems Capabilities”, International Journal of Internet and Enterprise Management, 2(1), 45-61. Download article
  • Yuan, Y., Head, M., and Du, M. (2003). “The Effects of Multimedia Communication on Web-Based Negotiation”, Group Decision and Negotiation, 12(2), 89-109. Download article
  • Coursaris, C., Hassanein, K., and Head, M. (2003). “m-Commerce in Canada: An Interaction Framework for Wireless Privacy”, Canadian Journal of Administrative Sciences, 20(1), 54-73. Download article
  • Head, M., and Hassanein, K. (2002). “Trust in e-Commerce: Evaluating the Impact of Third-Party Seals”, Quarterly Journal of Electronic Commerce, 3(3), 307-325. Download article
  • McLaren, T., Head, M., Yuan, Y. (2002). “Supply Chain Collaboration Alternatives: Understanding the Expected Costs and Benefits”, Internet Research: Electronic Networking Applications and Policy, 12(4), 348-364. Download article
  • Wang, F., Head, M., Archer, N. (2002). “E-tailing: An Analysis of Web Impacts on the Retail Market”, Journal of Business Strategies, 19(1), pp. 73-93. Download article
  • Basadur, M., Head, M. (2001). “Team Performance and Satisfaction: A Link to Cognitive Style Within a Process Framework”, Journal of Creative Behavior, 35(4), pp. 227-248. Download article
  • Wang, F., Head, M (2001). “A Model for Web-based Information Systems in E-tailing”, Internet Research: Electronic Networking Applications and Policy, 11(4), pp.310-321. Download article
  • Head, M., Yuan, Y. (2001). “Privacy Protection in Electronic Commerce: A Theoretical Framework”, Human Systems Management, 20, pp.149-160. Download article
  • Head, M., Archer, N., and Yuan, Y. (2000). “World Wide Web Navigation Aid”, International Journal of Human Computer Studies, 53(2), pp. 301-330. Download article
  • Wang, F., Head, M., and Archer, N. (2000). “A Relationship Building Model for the Web Retail Marketplace”, Internet Research: Electronic Networking Applications and Policy, 10(5), pp. 374-384. Download article
  • Archer, N.P., Head, M., Wollersheim, J.P. and Yuan, Y. (1996). “Investigation of Voice and Text Output Modes with Abstraction in a Computer Interface”, Interacting with Computers, 8(4), pp. 323-345. Download article
  • Archer, N.P., Head, M., and Yuan, Y. (1996). “Patterns in Information Search for Decision Making: The Effects of Information Abstraction”, International Journal of Human-Computer Studies, 45, pp. 599-616. Download article

Peer-Reviewed Book Chapters

  • Cry, D., Head, M., Ivanov, A. (2009). "Perceptions of Mobile Device Website Design: Culture, Gender and Age Comparisons", in Advances in Electronic Business: Vol. 4 - Mobile and Ubiquitous Commerce, M. Head and E. Li (Eds.), Hershey PA: IGI Global Publishing, pp.173-200. Download chapter
  • McLaren, T., Head, M., Yuan, Y. (2004). “Costs and Benefits in Supply Chain Collaboration”, in Advances in Electronic Business: Vol. 1 – Collaborative Commerce, T. C. Du and E. Li (Eds.), Hershey PA: Idea Group Publishing, pp. 258-284. Download chapter
  • Coursaris, C., Hassanein, K., Head, M. (2004). “Understanding the Mobile Consumer”, in Wireless Communications and Mobile Commerce, S. Nansi (Ed.), Singapore & Hershey PA: Idea Group Publishing, pp. 132-165. Download chapter

Peer-Reviewed Conference Proceedings

  • Munawar, M., Hassanein, K., Head, M. (2019). “The Impact of Homophily and Herding on Decision Confidence in Social Commerce”. Proceedings of the 16th International Conference on Web Based Communities and Social Media 2019 (WBC 2019), Porto, July.
  • Mirhoseini, M., Hassanein, K., Head, M., Watter, S. (2019). “User Performance in the Face of IT Interruptions: The Role of Executive Functions”, Proceedings of the NeuroIS Retreat, Vienna, June.
  • Abdelhalim, E., Yuan, Y. and Head, M. (2018). “Understanding Trust in Online Reviews”, Proceedings of the 17th Pre-ICIS HCI Research in MIS Workshop, San Francisco, December.
  • Mashayekhi, M., Head, M. (2018). “Taking Advantage of Using Professionally-Oriented Social Network Sites: The Role of Users' Actions and Profiles”, Proceedings of the 24th Americas Conference on Information Systems (AMCIS), New Orleans, August.
  • Munawar, M., Hassanein, K., Head, M. (2018). Herd Behaviour, Homophily, and the Urge to Buy Impulsively: An Experimental Investigation within the Social Commerce Context”, Proceedings of the Administrative Sciences Association of Canada (ASAC) Conference, Toronto, May.
  • Mashayekhi, M., Head, M. (2018). “Developing Social Capital through Using Professionally-Oriented Social Network Sites (P-SNSs)”, Proceedings of the Administrative Sciences Association of Canada (ASAC) Conference, Toronto, May.
  • Munawar, M., Hassanein, K., Head, M. (2017). “Understanding the Role of Herd Behaviour and Homophily in Social Commerce”, Proceedings of the 16th Pre-ICIS HCI Research in MIS Workshop, Seoul, South Korea, December.
  • Munawar, M., Hassanein, K., Head, M. (2017). “Social Commerce and Herd Behaviour: An Examination of the Moderating Roles of Age and Homophily”, Proceedings of the 12th Iberian Conference on Information Systems and Technologies (CISTI), Lisbon, Portugal, June.
  • Comacho, S., Hassanein, K., Head, M. (2016). “Understanding Technorruptions: A Second Hand Users' Perspective”, Proceedings of the 13th European Mediterranean & Middle Eastern Conference on Information Systems (EMCIS), Krakow, Poland, June.
  • Cyr, D., Head, M., Lim, E., Stibe, A. (2015), “The Art of Online Persuasion through Design: The Role of Issue Involvement as it Influences Users based on Prior Knowledge”, Proceedings of the 14th Pre-ICIS HCI Research in MIS Workshop, Fort Worth, USA, December (recipient of the best paper award).
  • Mashayekhi, M., Head, M. (2015), “Understanding the Role of Social Media in Health Attitude Change among Older Adults”, Proceedings of the 14th Pre-ICIS HCI Research in MIS Workshop, Fort Worth, USA, December.
  • Assadi, V., Hassanein, K., Head, M., Watter, S. (2015). “Combining Traditional HCI and Neurophysiological Tools to Design Better Online Interfaces for Older Adults, NeuroIR 2015 workshop, 38th Annual ACM SIGIR Conference, Santiago, Chile, August.
  • Akbiyik, A., Hassanein, K., Head, M. (2015). “Perceived Maintenance Load of High Maintenance Information Systems: Conceptualization and Development”, Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, July.
  • Comacho, S., Hassanein, K., Head, M. (2015). “Understanding the Effect of Techno-Interruptions in the Workplace”, Proceedings of the 2015 World Conference on Information Systems and Technologies (WorldCIST'15), Ponta Delgada, Portugal, April.
  • Sepehr, S., Head, M. (2014). “Understanding Satisfaction with Educational Video Games: The Role of Competition Mode”, Proceedings of the 25th Australasian Conference on Information Systems (ACIS), Auckland, New Zealand, December.
  • Camacho, S., Hassanein, K., Head, M. (2014). “Understanding the Factors the Influence the Perceived Severity of Cyber-bullying”, Proceedings of the 16th International Conference on Human-Computer Interaction (HCII), Crete, Greece, June.
  • Hassanein, K., Head, M. (2014). “Social Presence for Online Shopping Success:A Review and Agenda for Future Research”, WEI European Academic Conference, Budapest, June.
  • Owen, K., Head, M. (2014). “The Dichotomy of Risk and Reward in Understanding Hacker Motivation”, Administrative Sciences Association of Canada (ASAC) Conference, Muskoka, May.
  • Sephr, S., Head, M. (2013). “Competition as an Element of Gamification for Learning: A Mixed Method Exploratory Investigation”, Proceedings of the 2013 Gamification Conference, Stratford, October.
  • Sephr, S., Head, M. (2013). “Online Video Game Addiction: A Review and an Information Systems Research Agenda”, Proceedings of the 19th Americas Conference on Information Systems (AMCIS), Chicago, August.
  • Comacho, S., Hassanein, K. Head, M. (2013). “Second Hand Technostress and its Determinants in the Context of Mobile Device Interruptions in Work Meetings”, Proceedings of the 12th International Conference on Mobile Business (ICMB 2013), Berlin, Germany, June.
  • Comacho, S., Hassanein, K. Head, M. (2013). “The Impact of Cyberbullying on Users’ Continuance Intention: The Roles of Perceived Cyberbullying Severity and Coping Mechanisms”, Proceedings of the 21st European Conference on Information Systems (ECIS 2013), Utrecht, The Netherlands, June.
  • Ho, D., Head, M., Hassanein, K. (2013). “Developing and Validating a Scale for Perceived Usefulness for the Mobile Wallet” Proceedings of the 2013 World Conference on Information Systems and Technologies (WorldCIST'13), Algarve, Portugal, March.
  • Sephr, S., Head, M. (2012), “Dualistic Model of Passionate Video Gameplay: Addiction or Flow?”, Proceedings of the 11th Pre-ICIS HCI Research in MIS Workshop, Orlando, December (nominated for best paper award).
  • Owen, J., Head, M. (2012). “Towards a Deeper Understanding of Intrinsic Motivation in the Adoption and Use of the Social Networking Tool Twitter”, Proceedings of the Administrative Sciences Association of Canada (ASAC) Conference, St. John’s, Newfoundland, June.
  • Sephr, S., Head, M. (2012), “A Meta-Analysis of The Effect of Flow on Attitude and Intention to Use of IT Systems”, Proceedings of the Administrative Sciences Association of Canada (ASAC) Conference, St. John’s, Newfoundland, June.
  • Sephr, S., Head, M. (2011), “The Role of Competitiveness in the Cognitive Absorption of Video Games”, Proceedings of the 10th Pre-ICIS HCI Research in MIS Workshop, Shanghai, China, December.
  • Mojdeh, S., Head, M. (2011). "Understanding Knowledge Sharing in Online Communities: The Impacts of Technical and Social Dimensions", The 6th Mediterranean Conference on Information Systems (MCIS 2011), Cyprus, September.
  • Hassanein, K., Head, M., Laugesen, J., Wang, F. (2011). “Understanding and Coping with Mobile Data Device Use in the Classroom”, Conference of the International Journal of Arts and Sciences (IJAS), Prague, Czech Republic, June.
  • Wagner, N., Hassanein, K., Head., M. (2010). “Understanding Web Site Satisfaction for Older Adults”, Proceedings of the 9th Pre-ICIS HCI Research in MIS Workshop, St. Louis, December (nominated for the best paper award).
  • Hassanein, K., Head, M., Wang, F. (2010). “Understanding Student Satisfaction with Mobile Learning: The Role of Internal and External Facilitators”, Proceedings of the 9th International Conference on Mobile Business (ICMB 2010), Athens, Greece, June.
  • Head, M., Ziolkowski, N. (2010). “Understanding Student Attitudes of Mobile Phone Applications and Tools: A Study Using Conjoint, Cluster and SEM Analyses”, Proceedings of the 18th European Conference on Information Systems (ECIS 2010), Pretoria, South Africa, June (best paper award finalist).
  • Ganguly, B., Dash, S., Cyr, D., Head, M. (2009). “The Effects of Website design on Purchase Intention in B2C online shopping: The Mediating role of Trust and the Moderating role of Culture”, Proceedings of the International Conference on Information Systems and Engineering, India, December.
  • Breward, M., Head, M., Hassanein, K. (2009). "Consumer Acceptance of Biometrics for Identity Verification in Financial Transactions", Proceedings of the 17th European Conference on Information Systems (ECIS 2009), Verona, Italy, June.
  • Cyr, D., Head, M. (2008). “Hedonic and Utilitarian Outcomes of Website Social Presence: The Impacts of Framing and Time Constraints”, Proceedings of the 7th Pre-ICIS HCI Research in MIS Workshop, Paris, France,December.
  • Breward, M., Head, M., Hassanein, K. (2008). “An Exploratory Study of Attitudes Towards Biometric Verification in Financial Transaction: Is there a Generational Gap?”, Proceedings of the 13th Asia Pacific Region of Decision Sciences Institute Conference (APDSI08), Brisbane, Australia, July.
  • Breward, M., Hassanein, K., Head, M. (2008). “Consumer Acceptance of Biometrics for Identity Verification in Financial Transactions: A Theoretical Model”, Proceedings of the 5th International Conference on Information Technology and Applications (ICITA), Cairns, Australia, June.
  • Cyr, D., Head, M., Larios, H. (2008). “Colour Appeal in Website Design within and across Cultures: A Multi-method Evaluation”, Proceedings of the Administrative Sciences Association of Canada (ASAC) Conference, Halifax, May.
  • Cyr, D., Head, M., Ivanov, A. (2007). “Perceived Interactivity Leading to E-Loyalty: An Empirical Investigation of Web-Poll Design”, Proceedings of the Pre-ICIS HCI Research in MIS Workshop, Montreal, December.
  • Wagner, N., Hassanein, K., Head, M. (2007). “Computer Interaction for Older Users: A Meta-Analysis”, Proceedings of the 13th Americas Conference on Information Systems (AMCIS), Colorado, August.
  • Coursaris, C., Hassanein, K., Head, M., Bontis, N. (2007). “The Impact of Distractions on the Usability and the Adoption of Mobile Devices for Wireless Data Services”, Proceedings of the 15th European Conference on Information Systems (ECIS 2007), St. Gallen, Switzerland, June (nominated for the best paper award).
  • Hassanein, K., Head, M., Ju, C. (2007). “The Impact of Social Presence on the Experiences of Online Shoppers: A Cross-Cultural Study”, Proceedings of the 9th International Conference on Enterprise Information Systems (ICEIS 2007), Madeira – Portugal, June.
  • Cyr, D., Head, M., Larios, H., Pan, B. (2006). “Exploring Human Images in Website Design across Cultures: A Multi-Method Approach”, Proceedings of the Pre-ICIS HCI Research in MIS Workshop, Milwaukee, December (nominated for the best paper award).
  • Cyr, D., Hassanein, K., Head, M., Ivanov, A. (2006). “Social Presence and e-Loyalty: An Empirical Study and a Gender Comparison”, Proceedings of the 7th World Congress on the Management of Electronic Business, Halifax, Nova Scotia, July.
  • Coursaris, C., Hassanein, K., Head, M. (2006). “Mobile Technologies and the Value Chain: Participants, Activities and Value Creation”, Proceedings of the International Conference on Mobile Business (ICMB 2006), Copenhagen, Denmark, June.
  • Wagner, N., Hassanein, K. Head, M. (2006). “E-learning in Higher Education: A Stakeholders' Analysis”, Proceedings of Information Technology Interfaces (ITI) 2006: E-Learning Opportunities and Challenges, Cavtat, Croatia, June.
  • Cyr, D., Head, M., Ivanov. A. (2006). “Exploring Website Design and Mobility for Culture, Age, and Gender”, Proceedings of the 2006 Applied Business Research Conference, Florence, Italy, June (recipient of the best paper award).
  • Cyr, D., Head, M., Ivanov, A. (2005). “Website Design and Mobility: Culture, Age and Gender Comparisons”, Proceedings of the Pre-ICIS HCI Research in MIS Workshop, Las Vegas, December (nominated for the best paper award).
  • Hassanein, K., Head, M. (2004). “Instilling Social Presence through the Web Interface”, Proceedings of the Pre-ICIS HCI Research in MIS Workshop, Washington, D.C., December (nominated for the best paper award).
  • McLaren, T., Head, M., Yuan, Y. (2004). “Strategic Fit of Supply Chain Management Information Systems: A Measurement Model”, Proceedings of the International Conference on Information Systems 2004 (ICIS 2004), Washington, DC, December.
  • Hassanein, K., Head, M. (2004). “Building Online Trust through Socially Rich Web Interfaces”, Proceedings of the Second Annual Conference on Privacy, Security and Trust (PST 2004), Fredericton, New Brunswick, October.
  • Hassanein, K., Head, M. (2004). “The Influence of Product Type on Online Trust”, Proceedings of the 17th Bled eCommerce Conference, Bled, Slovenia, June (recipient of most outstanding paper award).
  • Olnick Kutzschan, A., Head, M. (2004). “Online Consumer Intentions to Purchase Product Types”, Proceedings of the 5th World Congress on the Management of Electronic Business, Hamilton, Ontario, January.
  • McLaren, T., Head, M., Yuan, Y. (2004). “Information System Capabilities and Emergent Competitive Strategies: Modeling Strategic Fit”, Proceedings of the 5th World Congress on the Management of Electronic Business, Hamilton, Ontario, January.
  • McLaren, T., Head, M., Yuan, Y. (2003). “Supply Chain Information Systems Capabilities: Learning from the Electronics Manufacturing Industry”, Proceedings of the First Annual Symposium on Supply Chain Management: Supply Chain Transformation in the eBusiness Environment: Issues, Solutions, and the Future, Toronto, November.
  • Hassanein, K., Head, M. (2003). “The Impact of Product Type on Website Adoption Constructs”, Proceedings of the Sixth International Conference on Electronic Commerce Research (ICECR6), Dallas, Texas, October, pp. 416-424.
  • Head, M., Hassanein, K., Cho, E. (2003). “Establishing eTrust through Humanized Website Design”, Proceedings of the 16th Bled eCommerce Conference, Bled, Slovenia, June.
  • Hassanein, K., Head, M. (2003). “Ubiquitous Usability: Exploring Mobile Interfaces within the Context of a Theoretical Model”, Proceedings of the Ubiquitous Mobile Information and Collaboration Systems Workshop (UMICS 2003), The 15th Conference On Advanced Information Systems Engineering (CAiSE), Velden, Austria, June.
  • Wang, F., Head, M. (2003). “A Model for Consumers’ Relational Behavior in the Web Environment”, Proceedings of ASAC (Administrative Sciences Association of Canada) Conference 2003, Halifax, Nova Scotia, June.
  • McLaren, T., Head, M., and Yuan, Y. (2003). “Measuring the Strategic Fit of Supply Chain Coordination Systems”, Proceedings of the 4th World Congress on the Management of Electronic Business, Hamilton, Ontario, January.
  • Hassanein, K., and Head, M. (2002). “The Impact of Humanized Website Design on Establishing e-Commerce Trust: A Comparative Study across Different Product Types”, Proceedings of the Fifth International Conference on Electronic Commerce Research (ICECR5), Montreal, Quebec, October.
  • Head, M., and Hassanein, K. (2002). “Web Site Usability for eBusiness Success: Dimensions, Guidelines and Evaluation Methods”, Proceedings of the Hawaii International Conference on Business, Honolulu, Hawaii, June.
  • McLaren, T., Head, M., and Yuan, Y. (2002). “Beyond EDI: A Framework for Understanding Supply Chain Collaboration Alternatives”, Proceedings of the 3rd World Congress on the Management of Electronic Commerce, Hamilton, Ontario, January.
  • Nichols, R., Head, M., and Poehlman, K. (2002). “Customizable User Interfaces and their Impact on eCommerce”, Proceedings of the 3rd World Congress on the Management of Electronic Commerce, Hamilton, Ontario, January.
  • Wang, F., and Head, M. (2002). “Relationship Marketing: Application in the Online Business-to-Consumer Environment”, Proceedings of the 3rd World Congress on the Management of Electronic Commerce, Hamilton, Ontario, January.
  • Head, M., Yuan, Y., and Archer, N. (2001). “Building Trust in E-Commerce: A Theoretical Framework”, Proceedings of the 2nd World Congress on the Management of Electronic Commerce, Hamilton, Ontario, January.
  • Wang, F., and Head, M. (2001). “Designing Web-based Information Systems for E-commerce”, Proceedings of the 2nd World Congress on the Management of Electronic Commerce, Hamilton, Ontario, January.
  • Wang, F., Head, M., and Archer, N. (2000). “Relationship Marketing in the Web Retail Marketplace”, Proceedings of the 1st World Congress on the Management of Electronic Commerce, Hamilton, Ontario, January.
  • Head, M., Archer, N., and Yuan, Y. (1999). “World Wide Web Information Retrieval Support Through User Histories”, Proceedings of the WWW8 Conference, Toronto, Ontario, pp. 58-60.
  • Archer, N., and Head, M. (1997). “A Framework for Evaluating World Wide Web Directories”, Proceedings of the Global Networking '97 Joint Conference, Volume II, pp. 374-381 Calgary, Alberta, June.
  • Head, M., and Archer, N. (1997). “A World Wide Web Navigation Aid”, Proceedings of the ASAC (Administrative Sciences Association of Canada) Conference 1997, St. John's, Newfoundland.